Terms of Service

These terms describe use of this website and purchases of our aromatherapy, body care, diffusion and home products. By using the site or placing an order, you agree to use it lawfully and provide accurate order information.

Orders, prices and availability

Submitting an order is a request to purchase. We may accept, decline or cancel it when an item is unavailable, payment cannot be authorized, a price or inventory error occurs, or fraud is suspected. If a paid order is cancelled, we will arrange an appropriate original-method refund. Prices, product details and inventory can change; checkout shows the amount and available payment methods before authorization.

Delivery

Our current configuration covers eligible United States addresses when a shipping option appears at checkout. Checkout shows the applicable shipping charge or available free offer. After payment authorization, order processing generally takes about 1–2 business days; once shipped, estimated transit is 4–6 business days. These are distinct estimates and neither is a guaranteed deadline. Please provide a correct delivery address and contact us promptly about a requested change or delivery issue.

Returns and refunds

Within 30 calendar days after delivery, customers may request eligible defective or non-defective returns or exchanges. Non-defective items must be new, unused and in original condition, including packaging, tags and accessories. Damage, contamination, wrong or missing items and material description differences can be reported for review. Get approval and confirmed instructions before mailing a return. A free prepaid label is included in the parcel, and support can help if it is lost. We charge no restocking fee. Exchanges depend on stock. Following approval, we process and initiate a refund to the original payment method within 10 days; bank posting can take longer.

Site materials and outside services

Text, images and other site materials may be protected by intellectual property rights and may be used only as allowed by law or with permission. Checkout, carriers and other service providers may operate under their own terms. We are not responsible for a third party's independent service beyond obligations imposed by applicable law.

Rights, limits and updates

Nothing in these terms removes mandatory consumer rights. To the extent permitted by law, our responsibility for a claim is limited to losses that are reasonably foreseeable and directly connected to our service; limits that law does not allow will not apply. We may update these terms by posting a revised version. If any provision is unenforceable, the remaining provisions continue to apply.